We are Soundproofs, focused on acoustic product Research & Development and manufacturing.

Company name: Soundproofs.in
Office and factory: C-60, Uttam Nagar, Sainik Nagar, New Delhi – 110059, India
Our website address: https://soundproofs.in/
Email: hello@soundproofs.com

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form, use Live Chat, open a Support Ticket, or enter information on our site. We also collect information when you provide feedback on our products or services.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your experience and deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To respond to your customer service requests more effectively.
• To administer contests, promotions, surveys, or other site features.
• To quickly process your transactions.
• To request ratings and reviews of services or products.
• To follow up with you after correspondence (live chat, email, or phone inquiries).

How do we protect your information?

Our website is regularly scanned for security vulnerabilities to ensure a safe visit for you.
We use regular Malware Scanning.

Your personal information is contained behind secured networks and is accessible only by a limited number of individuals with special access rights to these systems. These individuals are required to keep the information confidential. Furthermore, all sensitive/credit information you provide is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a payment gateway provider and are not stored or processed on our servers.

What we collect and store after you made a purchase

While you visit our store, we’ll track:

• Products you’ve viewed: We’ll use this to, for example, show you products you’ve recently viewed.
• Location, IP address, and browser type: We’ll use this for purposes like estimating taxes and shipping.
• Shipping address: We’ll ask you to enter this so we can estimate shipping before you place an order and send you the order.
• We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes such as:

• Sending you information about your account and order.
• Responding to your requests, including refunds and complaints.
• Processing payments and preventing fraud.
• Setting up your account for our store.
• Complying with any legal obligations, such as calculating taxes.
• Improving our store offerings.
• Sending you marketing messages, if you choose to receive them.

If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need it for the purposes for which we collect and use it, unless we are legally required to retain it. For example, we will store order information for X years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.
We will also store comments or reviews if you choose to leave them.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browsers vary, refer to your browser’s Help Menu to learn how to modify your cookies.
If you turn cookies off, some features may be disabled. This won’t affect your experience on the site, but some features may not work properly. However, you will still be able to place orders.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s necessary to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. Google AdWords Policy

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
• DoubleClick Platform Integration

We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add-on.

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we allow third-party behavioral tracking.